Refund policy



Right of Withdrawal

In accordance with the Norwegian Right of Withdrawal Act, the Buyer has a 14-day unconditional right of return for the first delivery of a subscription.
As subsequent deliveries contain the same product, no return rights apply for deliveries received after the first shipment (§22 of the Right of Withdrawal Act).

For one-time purchases, the right of withdrawal always applies.

To exercise the right of withdrawal, the product must be returned in the same quantity and condition as received. The right of withdrawal does not apply if the seal has been broken, as the goods deteriorate and have a limited shelf life.

If the Buyer wishes to exercise the right of withdrawal or has questions, please contact customer service. Returned items must be sent back within 14 days of notifying us.
The Buyer is responsible for return shipping costs. Prepaid amounts will be refunded within 14 days of receiving the returned goods.
If the invoice accompanying the delivery has already been paid, the right of withdrawal must be exercised within 14 days of receiving the goods.